TheGo

Ordering made easy for food events

A mobile food-ordering experience built for food trucks and pop-up vendors where long lines and limited menus slow everything down.

Google UX Course

Product Design

Product Designer

Figma, ChatGPT

"Are you on Yelp?"
"No, I'm on TheGo."




CONTEXT

What You Want, Before You Want It.


Traveling food vendors often lack a lot of visibility. Trucks are always on the move, and events that host vendors aren't always easily discoverable. People need a way to discover vendors, fun events, and order ahead all in one platform.

Final Screens

Event Discovery Process

Food Ordering Process

PROBLEM

Traveling Vendors Often Lack Visibility and a Method for Customers to Order Ahead.

72%

of consumers prefer ordering food digitally when the option exists.

UpMenu Food Ordering Behavior Report (2023)

30%

Long lines cause up to 30% revenue loss for vendors at high-traffic events.

Industry analysis via FoodTruckBooking (2024)

52%

of consumers won’t visit a food vendor if they can’t confirm the vendor is open or present.

Square’s “Future of Restaurants” vendor behavior survey (2025)

My Goal

Develop an app focused on traveling food vendors and events that creates opportunities and saves time for both customers and businesses.

RESEARCH

What's Missing From the Current Market?


From studying the current top food ordering apps and conducting 15 user interviews, I was able to uncover some key insights:

Lack of Visibility

People often don’t know of nearby vendors or local events.

"I found out on TikTok there's a weekend Thai market here. I've lived here for 5 years and never knew."

No Stock = A Wasted Trip

Vendors often sell out mid-day, leaving customers disappointed after traveling long distances.

"There were a couple of times I went home empty-handed because an item at the food truck was already sold out."

Lack of Accessibility

Long lines and crowded environments prevent many people from ordering at events.

"My wife has had a lot of knee issues lately and can't stand for long periods of time."

Features To Include In This App

Ordering without physical lines

AI Provided Inventory Tracking

Improve Vendor and Event Discoverability

Who's Our Target Audience?

User Personas

This was my first vibe-coded project that I launched, and it wasnˇt designed with the traditional product design process. Using AI bypassed some of the typical flow, but there are some things I would consider changing:

Problem Statement

Penny wants a way to discover different events with food vendors that aren't too difficult to attend because she's a single mother who also needs to watch her kids.

Penny wants a way to discover different events with food vendors that aren't too difficult to attend because she's a single mother who also needs to watch her kids.

DESIGN PROCESS

Designing the Core User Journey


Based on research, I focused on improving the end-to-end experience from event discovery → vendor browsing → ordering → pickup. Below is the evolution of this flow, from early sketches to final designs.

Quick and Revealing, Hand-Drawn Wireframes

I explored a handfull of directions and either chose one or pulled the strongest sections from each sketch and Frankensteined a stronger direction to follow.

User Flow

Making a user flow helped me map out each step the user would take in the app, from entry to final action. This helped me determine the types of screens that I would want to design for.

Problem Focus- Event Discovery

Focusing on the lack of event visibility as the first problem to solve, I began designing a discovery page to find local events.

Usability Testing

Low-Fidelity Wireframes

I explored a handfull of directions and either chose one or pulled the strongest sections from each sketch and Frankensteined a stronger direction to follow.

Iteration/Design Decisions

Early feedback quickly revealed flaws.

Discover Screen

Event Profile

User Feedback

User Feedback

User Feedback

Solution

Solution

Solution

Food names on the photo cards were too cluttered and that the distance marker also seemed out of place.

Added the names of food and the ratings below the photocards.

Users quickly noted that they couldn't go back to the last screen.

I included an icon to the top left.

Long lists were overwhelming

AI-Powered Event Recommendation

AI-Powered Event Recommendation

Many users told me a long list of events would be overwhelming. They wouldn't know which events they should actually pay attention to.

AI recommendations reduce decision fatigue and personalize discovery.

AI recommendations reduce decision fatigue and personalize discovery.

AI recommendations reduce decision fatigue and personalize discovery.

This model considers several factor's from user data to surface relevant options.

Round 1 - Low-Fiedlity Prototype

Cleaning up and designing beyond wireframes allowed testers to have a better idea of how the process flowed.

Users shared:

  1. shared that a live GPS map of the vendors would be extremely helpful.

  1. struggled with the layout of the food vendors on the event profile screen, saying it still seemed cluttered.

  1. didn't understand why there was no readily available info for the AI featured event.

Round 2 - High-Fidelity Prototype

Progressing to High-Fidelity Prototypes, I was able to make solutions to solve each of the insights.

  1. A live GPS map was added to help locate all vendors in proximity.

  2. AI featured events were added below as a written event with more info.

  3. Vendor cards were cleaned up by improving the text hierarchy and only providing the most essential information for a quick browse.

Last Improvements

  1. Adding a filter bar for the events and the discover screen and for the vendors participating at them.

  1. Adding event ticket information and a link directing users to their page.

  1. AI suggestions don't explain why they were suggested.

SOLUTION

Final Outcome


After multiple rounds of usability testing, these final designs solved the event and vendor visibility problem by giving users a clear way to discover.

Event Discovery In Action - Video

FINAL DESIGNS

Discovery and Checkout Made Possible

AI is a powerful tool, but one that I wanted to make sure I properly designed with properly. I decided that adding the recommendation to the home page would increase visibility for discovery.

AI Recommends Events By Considering Several Factors

Location

User's past attended events

User's frequently visted vendors

User's cuisine preferences

Popularity/trending events

Time of day likely to attend

User's accessibility needs

Distance

Peak hours (avoid crowds)

Family friendly events

Final Event Discovery Screens

Discover Page

Event Discover

GPS Map

GPS Map- Clicked

Event Profile Page

Event Profile

Vendor List

AI Improving The Checkout Process

AI improves the checkout process by proactively scanning the user’s order for allergens they’ve marked in their profile and flagging any risks before payment. It also predicts low-stock or out-of-stock items based on vendor trends so users don’t waste time ordering something that won’t be available

AI alerting users to potential allergens noted in their profile

AI alerting users to predicted stock levels of the menu items

IMPACT

Visibility for Everyone

What began as a simple gap, no app designed specifically for traveling vendors, revealed deeper issues across the entire event experience.

Upon my final user testing, 100% of users successfully completed the checkout process and comfortably navigated the discover section.

100%

of users successfully navigated the discovery section without confusion.

73%

said the event visibility solved a frustration they regularly experience.

60%

of users wished other apps included an AI allergy alert function.

86%

thought the AI stock indicators would be helpful in other ordering apps.

KEY TAKEAWAYS

Designing for Humans, With and Through AI

This project taught me how to design an experience from the ground up. One that is centered on real user needs and experiences. I had to rely on more than just my design skills that focused on aesthetics.

I learned how to use AI, including ChatGPT, as an early-stage ideation partner to broaden my perspective, validate assumptions, and explore possibilities I wouldn’t have reached alone. More importantly, I learned to design with AI in mind, not simply add it as a feature. Every AI concept I included (recommendations, stock prediction, allergen detection) was directly tied to a user pain point uncovered through research.

This helped me move from designing “interesting screens” to designing a system that intelligently supports users.

Where I Grew

Learned to use empathy as a strong tool

Became more disciplined in user research, testing, and iteration

Strengthened my ability to distill complex workflows into clear user journeys

Used AI tools to accelerate ideation, analyze feedback patterns, and refine decision-making

Sharpened my Figma skills, prototyping speed, and storytelling ability

What I'd Improve Next Time

Focus earlier on mapping user flows before committing to wireframe details

Learn to filter between helpful and distracting feedback more effectively. Not every problem needs to be solved.

Push accessibility further, especially touch targets

Explore ways to incorporate AI even more ethically and transparently

Culminating Thoughts

I’m proud of the final product and the thinking behind it. Even as a solo project, it pushed me to understand perspectives beyond my own, and to leverage AI thoughtfully as a design tool, not a shortcut. This project helped me grow into a more intentional, systems-minded product designer that can help real people.

©

2026